New Relic simplified their pricing a year ago, and pivoted to a full usage-based pricing model. While the benefits of this pricing model are great, it can also be daunting.

Join Casey to hear about how New Relic successfully made this transition and how he led the IT team to play a key role in the pivot. Not only was it a change for customers, the pivot to usage also impacted engineering, billing operations, revenue accounting, and other teams.